CVE-2019-12497

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Source
https://nvd.nist.gov/vuln/detail/CVE-2019-12497
Import Source
https://storage.googleapis.com/osv-test-cve-osv-conversion/osv-output/CVE-2019-12497.json
JSON Data
https://api.test.osv.dev/v1/vulns/CVE-2019-12497
Downstream
Related
Published
2019-06-17T17:15:11Z
Modified
2025-07-01T07:03:54.887788Z
Severity
  • 5.3 (Medium) CVSS_V3 - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N CVSS Calculator
Summary
[none]
Details

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

References

Affected packages

Debian:11 / otrs2

Package

Name
otrs2
Purl
pkg:deb/debian/otrs2?arch=source

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected
Fixed
6.0.19-1

Affected versions

2.*

2.0.4p01-6
2.0.4p01-7
2.0.4p01-8
2.0.4p01-9
2.0.4p01-10
2.0.4p01-11
2.0.4p01-12
2.0.4p01-13
2.0.4p01-14
2.0.4p01-14.1
2.0.4p01-15
2.0.4p01-16
2.0.4p01-17
2.0.4p01-18
2.0.99beta1-1
2.0.99beta1-2
2.1.1-1
2.1.3-1
2.1.4-1
2.1.4-2
2.1.5-1
2.1.5-2
2.1.5-3
2.1.6-1
2.1.7-1
2.1.7-2
2.2.0~beta2-1
2.2.0~beta3-1
2.2.1-1
2.2.2-1
2.2.3-1
2.2.4-1
2.2.5-1
2.2.5-2
2.2.6-1
2.2.7-1
2.2.7-2
2.2.7-2lenny1
2.2.7-2lenny2
2.2.7-2lenny3
2.2.7-3
2.3.2-1
2.3.2-2
2.3.3-1
2.3.4-1
2.3.4-2
2.3.4-3
2.3.4-4
2.3.4-5
2.3.4-6
2.3.4-7
2.4.5-1
2.4.5-2
2.4.5-3
2.4.5-4
2.4.5-5
2.4.6-1
2.4.6-2
2.4.7-1
2.4.7-2
2.4.7-3
2.4.7-4
2.4.7-5
2.4.7-6
2.4.7+dfsg1-1
2.4.8+dfsg1-1
2.4.9+dfsg1-1
2.4.9+dfsg1-2
2.4.9+dfsg1-3
2.4.9+dfsg1-3+squeeze1
2.4.9+dfsg1-3+squeeze3
2.4.9+dfsg1-3+squeeze4
2.4.9+dfsg1-3+squeeze5
2.4.9+dfsg1-4
2.4.9+dfsg1-5
2.4.10+dfsg1-1
2.4.10+dfsg1-2
2.4.10+dfsg1-3

3.*

3.0.8+dfsg1-1
3.0.9+dfsg1-1
3.0.10+dfsg1-1
3.0.10+dfsg1-2
3.0.11+dfsg1-1
3.1.0~beta4+dfsg1-1
3.1.0~beta5+dfsg1-1
3.1.0~rc1+dfsg1-1
3.1.1+dfsg1-1
3.1.1+dfsg1-2
3.1.2+dfsg1-1
3.1.2+dfsg1-2
3.1.2+dfsg1-3
3.1.3+dfsg1-1
3.1.3+dfsg1-2
3.1.4+dfsg1-1
3.1.5+dfsg1-1
3.1.5+dfsg1-2
3.1.5+dfsg1-3
3.1.6+dfsg1-1
3.1.7+dfsg1-1
3.1.7+dfsg1-2
3.1.7+dfsg1-3
3.1.7+dfsg1-4
3.1.7+dfsg1-5
3.1.7+dfsg1-6
3.1.7+dfsg1-7
3.1.7+dfsg1-8
3.1.8+dfsg1-1
3.1.9+dfsg1-1
3.1.10+dfsg1-1
3.1.11+dfsg1-1
3.1.12+dfsg1-1
3.1.12+dfsg1-2
3.1.12+dfsg1-3
3.2.1+dfsg1-1
3.2.2+dfsg1-1
3.2.3+dfsg1-1
3.2.4-1
3.2.5-1
3.2.6-1
3.2.6-2
3.2.7-1
3.2.7-2
3.2.8-1
3.2.9-1
3.2.9-2
3.2.10-1
3.2.10-2
3.2.11-1~bpo70+1
3.2.11-1
3.2.12-1
3.3.1-1
3.3.2-1
3.3.3-1
3.3.3-2
3.3.3-3
3.3.4-1
3.3.5-1
3.3.6-1
3.3.7-1
3.3.7-2
3.3.8-1
3.3.9-1
3.3.9-2
3.3.9-3~bpo70+1
3.3.9-3
3.3.10-1
3.3.11-1
3.3.18-1~deb7u1
3.3.18-1~deb7u2
3.3.18-1~deb7u3

4.*

4.0.5-1
4.0.5-2
4.0.6-1
4.0.7-1
4.0.7-2
4.0.8-1
4.0.9-1
4.0.10-1
4.0.11-1
4.0.12-1
4.0.13-1~bpo8+1
4.0.13-1

5.*

5.0.1-1
5.0.1-2
5.0.2-1
5.0.3-1
5.0.5-1
5.0.6-1~bpo8+1
5.0.6-1
5.0.7-1
5.0.8-1~bpo8+1
5.0.8-1
5.0.8+dfsg1-1
5.0.9+dfsg1-1
5.0.9+repack1-1
5.0.10-1~bpo8+1
5.0.10-1
5.0.11-1
5.0.12-1
5.0.13-1~bpo8+1
5.0.13-1
5.0.13-2
5.0.14-1~bpo8+1
5.0.14-1
5.0.15-1
5.0.16-1~bpo8+1
5.0.16-1
5.0.17-1
5.0.18-1
5.0.19-1
5.0.20-1
5.0.21-1~bpo9+1
5.0.21-1
5.0.22-1
5.0.23-1~bpo9+1
5.0.23-1
5.0.24-1~bpo9+1
5.0.24-1

6.*

6.0.1-1
6.0.2-1
6.0.3-1
6.0.4-1
6.0.5-1
6.0.6-1
6.0.7-1
6.0.8-1~bpo9+1
6.0.8-1
6.0.9-1~bpo9+1
6.0.9-1
6.0.10-1
6.0.11-1~bpo9+1
6.0.11-1
6.0.12-1~bpo9+1
6.0.12-1
6.0.13-1
6.0.14-1
6.0.15-1
6.0.16-1
6.0.16-2
6.0.17-1
6.0.18-1

Ecosystem specific 

{
    "urgency": "not yet assigned"
}