UBUNTU-CVE-2021-38562

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Source
https://ubuntu.com/security/CVE-2021-38562
Import Source
https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2021/UBUNTU-CVE-2021-38562.json
JSON Data
https://api.test.osv.dev/v1/vulns/UBUNTU-CVE-2021-38562
Upstream
Downstream
Related
Published
2021-10-18T09:15:00Z
Modified
2025-10-24T04:50:29Z
Severity
  • 7.5 (High) CVSS_V3 - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N CVSS Calculator
  • Ubuntu - low
Summary
[none]
Details

Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.

References

Affected packages

Ubuntu:16.04:LTS

request-tracker4

Package

Name
request-tracker4
Purl
pkg:deb/ubuntu/request-tracker4@4.2.12-5?arch=source&distro=xenial

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected

Affected versions

4.*

4.2.11-2
4.2.12-3
4.2.12-4
4.2.12-5

Ecosystem specific 

{
    "binaries": [
        {
            "binary_name": "request-tracker4",
            "binary_version": "4.2.12-5"
        },
        {
            "binary_name": "rt4-apache2",
            "binary_version": "4.2.12-5"
        },
        {
            "binary_name": "rt4-clients",
            "binary_version": "4.2.12-5"
        },
        {
            "binary_name": "rt4-db-mysql",
            "binary_version": "4.2.12-5"
        },
        {
            "binary_name": "rt4-db-postgresql",
            "binary_version": "4.2.12-5"
        },
        {
            "binary_name": "rt4-db-sqlite",
            "binary_version": "4.2.12-5"
        },
        {
            "binary_name": "rt4-doc-html",
            "binary_version": "4.2.12-5"
        },
        {
            "binary_name": "rt4-fcgi",
            "binary_version": "4.2.12-5"
        },
        {
            "binary_name": "rt4-standalone",
            "binary_version": "4.2.12-5"
        }
    ]
}

Ubuntu:20.04:LTS

request-tracker4

Package

Name
request-tracker4
Purl
pkg:deb/ubuntu/request-tracker4@4.4.3-2+deb10u3build0.20.04.1?arch=source&distro=focal

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected
Fixed
4.4.3-2+deb10u3build0.20.04.1

Affected versions

4.*

4.4.3-2

Ecosystem specific 

{
    "binaries": [
        {
            "binary_name": "request-tracker4",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        },
        {
            "binary_name": "rt4-apache2",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        },
        {
            "binary_name": "rt4-clients",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        },
        {
            "binary_name": "rt4-db-mysql",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        },
        {
            "binary_name": "rt4-db-postgresql",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        },
        {
            "binary_name": "rt4-db-sqlite",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        },
        {
            "binary_name": "rt4-doc-html",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        },
        {
            "binary_name": "rt4-fcgi",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        },
        {
            "binary_name": "rt4-standalone",
            "binary_version": "4.4.3-2+deb10u3build0.20.04.1"
        }
    ],
    "availability": "No subscription required"
}

Ubuntu:22.04:LTS

request-tracker4

Package

Name
request-tracker4
Purl
pkg:deb/ubuntu/request-tracker4@4.4.4+dfsg-2ubuntu1.22.04.1?arch=source&distro=jammy

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected
Fixed
4.4.4+dfsg-2ubuntu1.22.04.1

Affected versions

4.*

4.4.4+dfsg-2ubuntu1

Ecosystem specific 

{
    "binaries": [
        {
            "binary_name": "request-tracker4",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        },
        {
            "binary_name": "rt4-apache2",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        },
        {
            "binary_name": "rt4-clients",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        },
        {
            "binary_name": "rt4-db-mysql",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        },
        {
            "binary_name": "rt4-db-postgresql",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        },
        {
            "binary_name": "rt4-db-sqlite",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        },
        {
            "binary_name": "rt4-doc-html",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        },
        {
            "binary_name": "rt4-fcgi",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        },
        {
            "binary_name": "rt4-standalone",
            "binary_version": "4.4.4+dfsg-2ubuntu1.22.04.1"
        }
    ],
    "availability": "No subscription required"
}

Ubuntu:24.04:LTS

request-tracker4

Package

Name
request-tracker4
Purl
pkg:deb/ubuntu/request-tracker4@4.4.4+dfsg-2ubuntu2?arch=source&distro=noble

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected
Fixed
4.4.4+dfsg-2ubuntu2

Affected versions

4.*

4.4.4+dfsg-2ubuntu1

Ecosystem specific 

{
    "binaries": [
        {
            "binary_name": "request-tracker4",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        },
        {
            "binary_name": "rt4-apache2",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        },
        {
            "binary_name": "rt4-clients",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        },
        {
            "binary_name": "rt4-db-mysql",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        },
        {
            "binary_name": "rt4-db-postgresql",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        },
        {
            "binary_name": "rt4-db-sqlite",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        },
        {
            "binary_name": "rt4-doc-html",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        },
        {
            "binary_name": "rt4-fcgi",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        },
        {
            "binary_name": "rt4-standalone",
            "binary_version": "4.4.4+dfsg-2ubuntu2"
        }
    ],
    "availability": "No subscription required"
}

Ubuntu:Pro:18.04:LTS

request-tracker4

Package

Name
request-tracker4
Purl
pkg:deb/ubuntu/request-tracker4@4.4.2-2ubuntu0.1~esm1?arch=source&distro=esm-apps/bionic

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected
Fixed
4.4.2-2ubuntu0.1~esm1

Affected versions

4.*

4.4.1-5
4.4.2-1
4.4.2-2

Ecosystem specific 

{
    "binaries": [
        {
            "binary_name": "request-tracker4",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        },
        {
            "binary_name": "rt4-apache2",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        },
        {
            "binary_name": "rt4-clients",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        },
        {
            "binary_name": "rt4-db-mysql",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        },
        {
            "binary_name": "rt4-db-postgresql",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        },
        {
            "binary_name": "rt4-db-sqlite",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        },
        {
            "binary_name": "rt4-doc-html",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        },
        {
            "binary_name": "rt4-fcgi",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        },
        {
            "binary_name": "rt4-standalone",
            "binary_version": "4.4.2-2ubuntu0.1~esm1"
        }
    ],
    "availability": "Available with Ubuntu Pro: https://ubuntu.com/pro"
}

Ubuntu:Pro:22.04:LTS

request-tracker5

Package

Name
request-tracker5
Purl
pkg:deb/ubuntu/request-tracker5@5.0.1+dfsg-1ubuntu1+esm1?arch=source&distro=esm-apps/jammy

Affected ranges

Type
ECOSYSTEM
Events
Introduced
0Unknown introduced version / All previous versions are affected
Fixed
5.0.1+dfsg-1ubuntu1+esm1

Affected versions

5.*

5.0.1+dfsg-1ubuntu1

Ecosystem specific 

{
    "binaries": [
        {
            "binary_name": "request-tracker5",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        },
        {
            "binary_name": "rt5-apache2",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        },
        {
            "binary_name": "rt5-clients",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        },
        {
            "binary_name": "rt5-db-mysql",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        },
        {
            "binary_name": "rt5-db-postgresql",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        },
        {
            "binary_name": "rt5-db-sqlite",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        },
        {
            "binary_name": "rt5-doc-html",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        },
        {
            "binary_name": "rt5-fcgi",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        },
        {
            "binary_name": "rt5-standalone",
            "binary_version": "5.0.1+dfsg-1ubuntu1+esm1"
        }
    ],
    "availability": "Available with Ubuntu Pro: https://ubuntu.com/pro"
}