CVE-2017-16854

Source
https://cve.org/CVERecord?id=CVE-2017-16854
Import Source
https://storage.googleapis.com/osv-test-cve-osv-conversion/osv-output/CVE-2017-16854.json
JSON Data
https://api.test.osv.dev/v1/vulns/CVE-2017-16854
Downstream
Published
2017-12-08T17:29:00.193Z
Modified
2026-03-12T22:31:16.587181Z
Severity
  • 6.5 (Medium) CVSS_V3 - CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N CVSS Calculator
Summary
[none]
Details

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

References

Affected packages

Git /

Affected ranges

Database specific

unresolved_ranges
[
    {
        "events": [
            {
                "introduced": "3.3.0"
            },
            {
                "last_affected": "3.3.20"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "4.0.26"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "5.0.0"
            },
            {
                "last_affected": "5.0.24"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "6.0.0"
            },
            {
                "last_affected": "6.0.1"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "7.0"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "8.0"
            }
        ]
    },
    {
        "events": [
            {
                "introduced": "0"
            },
            {
                "last_affected": "9.0"
            }
        ]
    }
]
source
"https://storage.googleapis.com/osv-test-cve-osv-conversion/osv-output/CVE-2017-16854.json"