UBUNTU-CVE-2017-16854

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Source

https://ubuntu.com/security/CVE-2017-16854

Import Source

https://github.com/canonical/ubuntu-security-notices/blob/main/osv/cve/2017/UBUNTU-CVE-2017-16854.json

JSON Data

https://api.test.osv.dev/v1/vulns/UBUNTU-CVE-2017-16854

Upstream

CVE-2017-16854

Published

2017-12-08T17:29:00Z

Modified

2025-09-08T16:44:30Z

Severity

6.5 (Medium) CVSS_V3 - CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N CVSS Calculator
Ubuntu - medium

Summary

[none]

Details

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

References

Affected packages

Ubuntu:Pro:16.04:LTS / otrs2

Package

Name: otrs2
Purl: pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source&distro=esm-apps/xenial

Affected ranges

Type: ECOSYSTEM
Events: Introduced

0Unknown introduced version / All previous versions are affected

Affected versions

4.*

4.0.10-1

5.*

5.0.1-1

5.0.1-2

5.0.2-1

5.0.3-1

5.0.5-1

5.0.6-1

5.0.7-1

Ecosystem specific

{
    "binaries": [
        {
            "binary_version": "5.0.7-1",
            "binary_name": "otrs"
        },
        {
            "binary_version": "5.0.7-1",
            "binary_name": "otrs2"
        }
    ]
}